Right of withdrawal
Pursuant to Article 52 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, the Customer may withdraw from the Conditions and therefore from the purchase contract for any reason, without the need to give reasons and without penalty, within 14 (fourteen) days from the date of receipt of the products.
In order to exercise the right of withdrawal referred to in Article 5.1 above, Customer must send Space Leather a notice to that effect, within the specified time limits, to the following email address [email protected].
In case of withdrawal, the Customer may re-send free of charge, by facilitated return, the products to Space Leather srl within 14 (fourteen) days from the withdrawal itself, to the following address Space Leather srl, based in S.P. Andria Trani KM 2+800 Andria (BT) P.IVA:12704191001. The goods must be returned intact, complete with all its parts and in the original packaging (envelopes and packages), kept and possibly used for the time strictly necessary to establish and verify the nature, characteristics and size, according to normal diligence, without any signs of wear or dirt, in accordance with the following conditions:
the right of withdrawal may apply to the product purchased in its entirety; in fact, it is not possible to exercise withdrawal only on part of the product purchased (eg: accessories, complements, etc..);
for the withdrawal to be possible, the product must be undamaged and returned in its original packaging, complete in all its parts (including packaging and any documentation and accessory equipment: labels, tags, seals, etc. ...);
in case of damage to the goods during transport, Space Leather will notify the Customer, to enable him to file a timely complaint against the courier of his choice and obtain a refund; the product will then be made available to the Customer, simultaneously canceling the request for withdrawal;
Space Leather will not respond in any way for damage, theft, loss occurred during or in any way dependent on the shipment for return.
The right of withdrawal may not apply to products for which the Customer has requested customization.
Space Leather will refund the Customer the full amount already paid, net of any additional shipping costs pursuant to Article 56, paragraph 2, of Legislative Decree 21/14), within 14 (fourteen) days from the withdrawal, by means of a reversal procedure of the amount charged, using the same means of payment used by the Customer for the initial transaction, unless otherwise agreed. In any case, the Customer will not incur any cost as a consequence of said refund. Space Leather may suspend the refund until receipt of the returned product or until the Customer demonstrates that it has properly returned the product, whichever is earlier.
In any case, the Customer will forfeit the right of withdrawal in cases where Space Leather ascertains that:
the returned product and/or its accessories, and/or its packaging are not intact;
the product is missing its outer packaging and/or its original inner packaging;
the product is missing integral elements of the same and/or accessories (e.g. closures, laces, buckles, etc.).
In case of forfeiture of the right of withdrawal, Space Leather will return to sender the product purchased, charging the same shipping costs and, where already refunded, the price of the product.