Right of withdrawal

Pursuant to art. 52 of Legislative Decree 206/2005, as amended by Legislative Decree 21/2014, the Customer may withdraw from the conditions and therefore from the purchase contract for any reason, without the need to add reasons and without any penalty, within 14 (fourteen) days from the date of receipt of the products.

To exercise the right of withdrawal referred to in the previous article 5.1, customer must send to Space Leather a communication in this sense, within the terms indicated, to the following email address [email protected].

In the event of withdrawal, the customer will be able to reinvire freely, through facilitated return to Space Leather Srl within 14 (fourteen) days from the withdrawal, to the following address Space Leather Srl, based in S.p. Andria Trani Km 2+800 Andria (BT) P.iva:12704191001. The goods must be returned integral, complete with all its parts and in the original packaging (envelopes and packs), kept and possibly used for the time strictly necessary to establish and verify their nature, characteristics and size, according to normal diligence, without there are signs of wear or dirt, in compliance with the conditions below:

The right of withdrawal can apply to the product purchased in its entirety; In fact, it is not possible to exercise withdrawal only on part of the product purchased (e.g. accessories, accessories, etc ...);
In order for the withdrawal to be possible, the product must be intact and returned to the original packaging, complete in all its parts (including packaging and possible documentation and accessory equipment: labels, tags, tags, seals, etc ...);
In case of damage to the good during transport, Space Leather will notify the customer, to allow him to promptly file a complaint against the courier chosen by him and obtain the relative refund; The product will then be made available to the Customer, at the same time canceling the request for withdrawal;
Space Leather will not respond in any way due to damage, theft, bewilderment occurred during or in any case depending on the shipment for the return.

The right of withdrawal cannot apply to the products that the customer has requested customization.

Space Leather will reimburse the customer the entire amount already paid, net of any additional shipping costs pursuant to art. 56, paragraph 2, of Legislative Decree 21/14), within 14 (fourteen) days from the withdrawal, by means of the Storno procedure as the amount charged, using the same vehicle of payment used by the customer for the initial transaction, unless otherwise agreed. In any case, the customer will not support any cost as a consequence of this refund. Space Leather will be able to suspend the reimbursement until receipt of the returned product or until the moment the customer demonstrates that he has correctly sent the product, if previous.

In any case, the Customer will lapse from the right of withdrawal in cases where Space Leather ascertains that:
The returned product and/or its accessories, and/or its packaging are not intact;
The product is missing its external package and/or the original internal packaging;
The product is missing of integral elements the same and/or accessories (eg. Crosins, laces, buckles, etc.).
In the case of forfeiture of the right of withdrawal, Space Leather will return the purchased product to the sender, charged the shipping costs and, where already refunded, the price of the product.